Privacy Policy

Graphza Studio respects your privacy and is committed to protecting the personal information you provide when using our website, creating an account, placing an order, communicating with our team, or using our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

Depending on how you use our website and services, we may collect:

Account Information

• Name
• Email address
• Phone number
• Account login information
• Company or business information

Order Information

• Design requirements
• Uploaded images, documents, logos, or other files
• Project instructions
• Revision requests
• Delivery information
• Order and transaction details

2. Payment Information

Payments may be processed through third-party payment providers.

Graphza Studio may receive transaction-related information such as payment status, transaction reference, amount, and payment method.

We generally do not need to store complete card numbers, card security codes, or other sensitive payment credentials on our own systems when payment processing is handled by a third-party payment provider.

Technical Information

When you use our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage information
• Cookies and similar technologies

3. How We Use Your Information

We may use your information to:

• Create and manage your account
• Process and deliver orders
• Understand your design requirements
• Communicate with you about your order
• Provide revisions and customer support
• Process cancellations and refunds
• Process payments through applicable payment providers
• Improve our website and services
• Maintain website security
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable legal obligations
• Send service-related communications

We will use personal information for legitimate business purposes and only to the extent reasonably necessary for those purposes.

4. Client Design Files

Files uploaded by clients may contain business information, personal information, photographs, logos, documents, or other confidential material.

Graphza Studio uses client-provided files primarily for the purpose of completing the requested design service.

We do not intentionally sell client-uploaded design files or personal information to third parties.

5. Cookies

Graphza Studio may use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Maintain website functionality
• Understand website usage
• Improve website performance and user experience
• Support security and fraud prevention

Where legally required, we will provide appropriate cookie choices or consent mechanisms.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online account, or electronic transmission can be guaranteed to be completely secure.

Clients should avoid uploading unnecessary sensitive information when it is not required to complete an order.

7. Your Privacy Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information

Requests can be submitted to Graphza Studio Support.

Where required by applicable law, we will respond to valid privacy requests within the legally applicable timeframe.

8. Changes to This Privacy Policy

Graphza Studio may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated policy will be published on this page with a revised "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact:

• Email: graphzastudio786@gmail.com
• Website: https://www.graphzastudios.com/
• Phone Number: +92 307 9020359

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.